When we started this process we were living in Germany and had a very limited knowledge of the Redmond area and intricacies of the Washington state Real Estate market. CarolAnn is an expert in her field and it gave us comfort knowing that she was on our side and would be with us throughout the entire process. She answered all our questions and kept in touch with us through regular emails and phone calls. She also made sure we had the most recent listings and took the time to visit a few properties on our “Favorites” list. CarolAnn is efficient, helpful, patient, honest and above all very professional. She is an expert negotiator and has exceeded our expectations thoroughly. With her help we found a house in the Redmond area with everything on our wish list.